Techy Regions Bank Branch In Fort Smith Holds Grand Opening Thursday

Wednesday, Jun 17 2015 05:02 PM

Times Record Staff Regions Bank will hold a grand opening for its central Fort Smith branch at 1:30 p.m. Thursday.

The central Fort Smith branch, at 5700 Rogers Ave., features the bank’s latest technology and modern design, including its new “video teller” as well as upgraded facial recognition and fingerprint technology for safe deposit box users.

“Our central Fort Smith location combines innovative technology with the personal touch that is so important in banking,” David Cravens, acting Fort Smith city president for Regions Bank, said in a news release.

“Now more than ever, we are here to serve our customers when, where and how they want to be served.” Cravens went on to say in the release that serving customers online, through mobile channels, or face-to-face in branch locations is important to help customers reach their financial goals.

The central Fort Smith branch is a full-service facility with professional staff customers. The branch also offers Regions’ new video teller machine, which connects customers with a Regions representative through video chat.

These representatives can handle most teller transactions, account maintenance and general inquiries, the release states.

Video teller representatives are available for extended hours, until 8 p.m. seven days a week and on most holidays. The central Fort Smith location also offers a drive-up DepositSmart ATM.

In addition to dispensing cash, the ATM can accept multiple checks for customers at any time of day or night. Within the branch, upgraded facial recognition and fingerprint technology use several layers of technology to add security and efficiency for customer access to safe deposit boxes.

Local leaders and representatives of the Fort Smith Regional Chamber of Commerce will join Regions for the formal grand opening at 1:30 p.m. on Thursday.

The event is open to the public, and the branch will hold a drawing for one of Regions’ signature LifeGreen bicycles. -

June 16, 2015

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